Do not burn for longer than 4 hours
Trim the wick to 5mm before each burn
Never leave a burning candle unattended
Keep candles out of reach of children and pets
Never burn a candle on or near anything that might catch fire
Do not touch the candle when it is lit - the jar can get very hot!
If your candle starts to flicker or smoke, blow it out, let it cool down & then trim the wick.
HOW LONG WILL THE CANDLE BURN FOR?
The original Otter candles will burn for around 25 - 30 hours.
The large Otter candles will burn for around 50 - 60 hours.
I get asked this all the time. There isn't a super deep meaning behind it - if I'm honest it's just because I love Otters! They're super cute and playful & so intelligent. I love animals, and when I was trying to think of a name for my little company I was gravitating around animals & when I eventually landed on Otter I just thought it sounded really sweet & so I ran with it!
Ship time is currently varied due to Covid 19. Orders will likely be shipped out later than usual. If you need an order to arrive by a certain date please get in touch & I will do my best to accommodate.
For those ordering outside of the UK, please note any import / customs charges are the responsibility of the buyer.
Thank you x
CAN I RE-USE THE JAR?
Absolutely! The jars we use are completely re-usable & it's super easy to clean them out so you can use them however you please! Your candle should burn cleanly all the way to the bottom with just a little residue left - here's how I clean my jars -
Heat your oven to around 80 degrees C
Place the open jar on a baking tray & place in the oven
(be sure to remove the lid!)
Once the wax has melted, remove from the oven & very carefully pour the wax out - I pour it onto a piece of baking paper or foil
Pop the discarded wax in the bin & clean your jar with hot soapy water. You can easily remove the wick sustainer at the bottom of the jar with a pair of scissors or tweezers